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Frequently Ask Questions

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  • Q What is your terms of payment?

    A T/T is the main payment terms, other payments also can be negotiated, Buik order is 30% T/T, as deposit, Balance before delivery, sample order is 100% T/T
  • Q What is your terms of packing?

    A Generally, we pack our goods in neutral white boxes and brown cartons. if you have ligally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
  • Q What is your terms of delivery?

    A EXW, FOB, CFR, CIF, DDU
  • Q Is there a tracking number for my item?

    A
    Yes, of course. We usually ship your goods by EMS, DHL, Fedex, UPS, TNT with online track, you can view the ship status on website.
  • Q What's the delivery time?

    A Generally, it will take 30 to 60 working days within your advance payment. The specific delivery time depends on the specs and the quantity of your order.
  • Q Do you test all your goods before delivery?

    A Yes, We have 100% test before delivery.
  • Q Can I mix different models in one container?

    A Yes, different models can be mixed up in one full container.